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When you make your reservations, tell your agent about disability accommodations you need and whether you are traveling with an assistance animal, wheelchair, or oxygen.
Airlines are responsible for providing wheelchairs, electric carts, assistance in boarding and deplaning an aircraft, assistance on board the aircraft, and assistance in claiming baggage. To find out about accessibility on board the airplane and any inquiries about services (power chair batteries, arranging assistance, etc.), contact your airline representative in advance of your trip.
Flight attendants are also required to explain evacuation procedures for special need and disabled passengers. Please direct all questions or concerns with the airline flight attendant.
Comments or questions about IND accessibility issues should be directed toward the Contact Us section. The Airport welcomes any feedback.
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