INDy Insider
Daily nonstop service to SFO begins
On January 8, special events at gate A17 marked the departure of United Airlines flight 500, the inaugural nonstop flight to San Francisco (SFO). Officials from the Indiana Economic Development Corporation, the Indianapolis Airport Authority, and United Airlines welcomed passengers and media as they marked the start of the much-anticipated daily service. Flight 500 departs IND daily at 8:03 a.m. and arrives SFO at 10:02 a.m. The return flight, 317, departs SFO at 1:50 p.m. and arrives IND at 9:05 p.m.
New art exhibit by James Wille Faust unveiled at IND
The Indianapolis Airport Authority and James Wille Faust unveiled the renowned Indiana artist's latest work January 28 at IND. WINGS IN FLIGHT consists of three paintings, AIR, WATER, and EARTH. The triptych draws on Faust's elegantly geometric approach to compellingly connote flight themes within IND's unique public space.

Each of the 5'x6', acrylic-on-canvas paintings are displayed in front of the limestone façade at the highly trafficked entrance to Civic Plaza, which is located prior to security checkpoints, allowing ticketed passengers and members of the general public alike to enjoy the works.

Faust explained, "This triptych, entitled WINGS IN FLIGHT, is painted with my conception of color harmony. With that palette, I have created minimalistic geometric compositions. There are diagonal and curved shapes on each canvas, which generate movement and lead the eye into the depths of the picture plane. The tilted wing shape within each painting represents flight. It is meant to echo the outline of a bird, or a plane. The wing form was inspired by Brancusi's sculpture Bird in Space.

Indiana Artist James Wille Faust has a B.F.A. in Sculpture from the Herron School of Art of Indiana University in 1971 and an M.F.A. in painting from the University of Illinois, Champaign-Urbana in 1974. Born in 1949, he grew up on a farm in rural Lapel, Indiana.  Faust has been a working artist since 1978. His artwork has been exhibited around the world, most recently at the Snite Museum of Art, University of Notre Dame, in a one-person exhibit Geometrics in Nature: Trees and Birds

Discounted rooftop garage rate kicks off with Spring Break travel
A new, discounted rate of only $14 per day for stays of seven days or more is now in place for those parking on the fifth floor of the Terminal Garage. The special rate was launched just in time to help save on Spring Break travel budgets.

Spring Break travelers also have new flight options this year,  including new Saturday nonstop service to Montego Bay, Jamaica via Delta Air Lines. Delta has also added nonstop service on Saturdays to Orlando, Tampa, and Ft. Myers, all of which Southwest/AirTran also serves on a daily basis, including with its own recently enhanced Saturday schedule.

For those wanting to vacation to the West Coast, American Airlines now offers daily nonstop service to Los Angeles (also served by Delta), and, as noted above, United Airlines has recently launched daily non-stop service to San Francisco.

IND named best airport in North America for second straight year
For the second consecutive year and third time overall, IND has been recognized as the best airport in North America by Airports Council International (ACI) as part of the prestigious annual Airport Service Quality (ASQ) awards for performance excellence. IND was also named best airport in North America for 2012 and 2010 and has been ranked in the top three airports in North America in every year since.

Each month, surveyed passengers provide their assessments of 34 of the most important aspects of the airport experience. To ensure responses reflect a thorough and accurate accounting of the airport experience, the surveys are conducted in gate areas, when airport performance is top of mind among passengers. A minimum of 1,400 passengers per year are surveyed at each airport. ACI's top airports by region include:

Africa: Cape Town
Asia-Pacific: Seoul Incheon
Europe: Moscow Sheremetyevo
Latin America -  Guayaquil
Middle East: Abu Dhabi
North America: Indianapolis


Live entertainment greets travelers
Travelers passing through IND's Civic Plaza have been treated to numerous live entertainment this year, most recently on St. Patrick's Day, when Ennis Clare, a traditional Irish music band, performed live in Civic Plaza. Meanwhile, The Phillips Music Guild of Indianapolis played Civic Plaza on February 11 and March 18. Phillips serves talented Central Indiana school-age instrumental music students through volunteer adult mentoring, using a variety of musical styles and tuition-free ensembles to develop a lifelong passion for the joy of music performance and enrich their lives by building upon and broadening their school experience.

Stay tuned also for a performance by a brass ensemble from the Indianapolis Symphony Orchestra on March 28 at 2 p.m. Watch the IAA's Facebook and Twitter feeds for more details.

Southwest to add nonstop service to DCA
Beginning Nov. 2, IND passengers will have another nonstop option for getting to Washington's Reagan National Airport (DCA). Southwest Airlines has announced it will launch daily nonstop service between IND and DCA then, and plans to release schedule details in May. The route is currently served by American Airlines/US Airways, while United Airlines serves the IND-IAD route and Southwest the IND-BWI market.


New temporary art arrives at IND
A new rotation of temporary art has arrived at IND, including Indianapolis-based artist Jamie Pawlus' Happiness , pictured above. Part of the IAA dynamic temporary art program, the newest exhibits are on display through May 4 in the main ticketing hall. IND's temporary art program introduces innovative new works, primarily from artists with ties to the local community, to the airport space while complementing the IAA's robust permanent art collection.


IND honored with resolution in Indiana House 
The IAA extends its sincere appreciation to the Indiana House of Representatives for formally recognizing the Indianapolis International Airport's ranking as the top airport in North America. The Indiana House of Representatives adopted the resolution on February 27.
Survivors saved by IND responders join Police & Fire Awards Ceremony
Those attending the IND Police & Fire Awards Ceremony, held on February 26, enjoyed an especially rewarding experience themselves thanks to the presence of two patients whose lives were saved by IND firefighters. Both were successfully treated at IND following serious heart attacks last year and were on hand to help present the awards to the crews who treated them.  Although only about 8% of those who suffer a sudden cardiac arrest outside of a hospital survive, prompt CPR and defibrillation, which were each rendered during the life-saving events by IND airport firefighters, can dramatically increase survival odds.

In addition to the Life Saving Medal, several other awards were presented to IND-based employees who made important contributions to public safety at IND in 2013, including Airport Police Officers, other members of the Airport Fire Department, and employees of airport business partners.

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The cost to IND of the early January snowstorm that dumped a foot of snow on the airport was $331,000. IND remained open during the entire weather event, keeping runways in safe operating condition.


Airlines hauled in $2.7 billion in fees assessed to passengers for ticket changes for the year ended Sept. 30, 2013, an increase of 9% from the prior period. ( WSJ).


As of early March, more than one million domestic flights had been delayed or canceled since December, affecting more than 90 million passengers. (CNBC)