INDy Insider
Ground breaks on IND solar farm, airport service plaza
On March 15, ground broke for two major airport-based projects: the IND solar farm and the airport service plaza. Both projects are located at the entrance to the airport on currently undeveloped land. The solar farm will be the largest based at an airport in the U.S., while the service plaza, which will open during the busy summer travel period, will offer numerous amenities, including a food venue and a natural-gas fuel option. The IND solar farm will consist of more than 41,000 panels and generate enough energy to power more than 1,200 average homes each year.


IND named best airport in North America
IND has been recognized as 2012's best airport in North America by Airports Council International (ACI) as part of the prestigious annual Airport Service Quality (ASQ) awards for performance excellence.

IND was also named best airport in North America for 2010 and has been ranked among the top three airports in North America since that time.

The annual awards program identifies the most passenger-friendly airports throughout the world. Results are derived from ASQ's year-round passenger satisfaction surveys conducted in gate areas while passengers are in the midst of the travel experience.

ACI's top airports by region include:

Africa: Cape Town
Asia-Pacific: Seoul Incheon
Europe: Moscow Sheremetyevo
Latin America - Caribbean: Cancun
Middle East: Abu Dhabi
North America: Indianapolis




IND AeroVision Committee to emphasize project-focused work near airport
10 municipal government entities representing communities near IND have signed the IND AeroVision Interlocal Cooperation Agreement to promote mutually beneficial project planning and development among participating entities. The agreement preserves the autonomy of each signatory member while aiming to build on the $4.5 billion annual economic impact the airport's presence creates for the region.


Quintet from Indianapolis Symphony Orchestra performs at IND
Passengers were treated to a live performance in Civic Plaza by a quintet from the Indianapolis Symphony Orchestra during the busy Spring Break travel period. The group performed Antonín Dvorák's String Quintet in G Major and a selection of Chinese folksongs. Watch for additional performances at IND this year.


John Dillinger's getaway car traveling back home to Indiana, on display in IND ticketing hall
John Dillinger's 1933 Essex Terraplane is now on display at IND's ticketing hall between the U.S. Airways and American Airlines ticket counters. The infamous car is on loan from the Crime Museum in Washington, D.C. after previous stays at the Baltimore Washington International Airport and the Richmond Convention Center.

Dillinger purchased the Essex in March 1934 from the Potthoff Brothers Motor Company in St. Paul, Minnesota, and used it until April 7, 1934 when he and his brother, Hubert, crashed the car in a farm field. On March 31, 1934 at Lincoln Court Apartments in St. Paul, Dillinger escaped a shootout with the police, but took a bullet in his left leg. T wo slugs can still be seen from the front cowl panel of the Essex.

IND shopping and dining named best in class for third consecutive year
Airport Revenue News (ARN) has again included IND among the elite ranks of airports operating world-class concessions programs. For 2012, IND earned a first-place ranking in ARN's prestigious annual awards program in the following categories:
  • Best Overall Concessions Program (third consecutive year)
  • Best Concessions Program Design (third consecutive year
  • Best Concessions Management Team (second consecutive year)
  • Best Customer Service (also won in 2011)
IAA General Counsel reelected as chair of State Employees' Appeals Commission
IAA General Counsel Joseph R. Heerens has been unanimously reelected as chairman of the State Employees' Appeals Commission ("SEAC"). He was appointed to the bi-partisan group by then-Governor Mitch Daniels in July 2011 and was elected to his first term as chair in February 2012 by his fellow SEAC commissioners.
SEAC holds hearings and investigates appeals from state employees with respect to workplace employment and disciplinary matters, and renders decisions as to the validity of appeals or lack thereof. SEAC also identifies and recommends beneficial changes or improvements to the state's personnel policies.

Behind-the-scenes imagery from IND featured in Indy's Pattern magazine
IND was happy to host a fashion shoot for Indianapolis fashion magazine Pattern, the results of which are featured in the magazine's Spring 2013 issue. Scenes include a jetbridge, bag room, and the airfield.

Pattern is a twice-yearly publication, both digital and print, that focuses on the fashion industry in Central Indiana. The magazine strives to showcase the best of local talent and businesses that are part of this very diverse industry of textiles - from boutiques, photographers, models, tailors, designers to tech startups, and everything in between.


IND retail shoppers donate more than $30,000 in goods to airport USO
The Indianapolis Airport Authority applauds The Paradies Shops and IND passengers for the donation of more than 13,000 units of snacks and sundries for the IND USO.  Paradies operates stores at IND and more than 70 other airports throughout the U.S. and Canada. Donations at IND total over $30,000 since the program began last year and include i tems such as snacks, toiletries, and magazines, which are made available to troops traveling through IND.

IND passengers can donate at the following Paradies-operated shops at IND: CNBC (Concourses A and B), Civic Plaza TravelMart, Hoosier Marketplace (Concourse A), and Indiana Marketplace (Concourse B).

New art arrives at IND
The Indianapolis Airport Authority announced a series of new art installations and exhibits that will introduce innovative new works to the airport's robust art program by artists with a variety of ties to the local community. The works, which include video animation, photography, videography, hand-blown glass, metal sculpture, paintings, beadwork, and more, will cover a program running from January 2013 through the end of the year.

The new art is featured in display cases in the ticketing hall and Concourse B and on the video wall, all venues that host temporary art exhibits. The new art does not affect the airport's permanent art collection.


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The total number of flights operated by U.S. airlines decreased 2% between 2011 and 2012. A total of 736.6 million passenger flew in 2012, still below the high of 769.6 million that flew in 2007. (Chicago Tribune)


About 40% of all U.S. flights operate from just 10 cities, with the overall number of flights within the country down 13% over the past six years. (WSJ).


81.85% of flights in the U.S. arrived on time in 2012, the third-best performance over the past 18 years. (Los Angeles Times)