Volunteer Ambassador Program

When landing in an unfamiliar city, a friendly airport representative who can answer questions and help passengers get their bearings is often a welcome sight.

Indianapolis International Airport seeks adults 18 and older with plenty of “Hoosier Hospitality” to serve as volunteer IND Ambassadors.

Airport ambassadors will help greet, assist, and direct passengers and visitors, providing general information about both the airport and the City of Indianapolis.


Anyone living in Indianapolis or surrounding areas with an interest in and enthusiasm for the airport and the community are encouraged to become team members.

All volunteers will receive training and uniforms. In addition, incentives and rewards are available for those who volunteer. Perks include:

  • Free year-round parking at the airport, including when off-duty
  • Discounts at participating airport restaurant and retail operations

To qualify, applicants must be 18 years of age or older, provide continuous past job history, and pass a detailed background check.

A minimum time commitment is required for one (1) four-hour weekly shift, including weekdays and weekends. Shifts are available and span a 10 a.m. to 4 p.m. timeframe.

Good visual and hearing abilities are required for recognizing when people need assistance and being able to effectively communicate with them. Bi-lingual skills are strongly desired, but not mandatory.

Check the employment opportunities page for volunteer openings.